Who we are
The data controller for enquiries made through commerciallighting.uk is S&K Group Holdings Ltd (company number 16703925), Unit 1 Hembs Crescent, Great Barr, Birmingham B43 5DG. Commercial Lighting is a trading name of S&K Property Investments and Improvement Ltd (company number 16932889), part of the S&K Group, which carries out and invoices the work.
What we collect
- Details you send through our forms: name, phone, email, site postcode, the service you need and any message
- Guide price tool answers, such as fitting counts and options
- Live chat conversations and the details you give in them
- WhatsApp messages if you contact us that way
- Calls and emails you send us
- Analytics data about how the site is used, only if you accept analytics cookies
How we use it and our lawful basis
- To respond to your enquiry, arrange a survey and prepare a quote: steps taken at your request before entering a contract, and our legitimate interests in responding to business enquiries
- To carry out and invoice work: performance of a contract
- To keep records required by law, such as accounting records: legal obligation
- To understand how the site is used: your consent to analytics cookies
Who we share it with
We use trusted providers to run the site and handle enquiries: Web3Forms (form delivery), Tawk.to (live chat), Netlify (website hosting), Higgsfield and Amazon CloudFront (image hosting, which receive your IP address when images load), Google Analytics (only if you accept analytics cookies), WhatsApp (if you message us), and our email and telephone providers. Where work goes ahead, we share the details needed with the vetted electricians carrying it out. We do not sell your data.
International transfers
Some providers process data outside the UK. Where they do, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement or Addendum.
How long we keep it
Enquiries that do not lead to work are kept for up to 24 months. Customer records are kept for six years after the end of the work for legal and accounting reasons. Live chat transcripts are kept for up to 24 months.
Your rights
You can ask for access to your data, ask us to correct or delete it, restrict or object to how we use it, ask for a copy in a portable format, and withdraw consent at any time. Contact us using the details below. You can also complain to the Information Commissioner's Office at ico.org.uk.
Contact
Email info@commerciallighting.uk, call 0800 088 6341, or write to S&K Group Holdings Ltd, Unit 1 Hembs Crescent, Great Barr, Birmingham B43 5DG.
Last updated 9 November 2026.